Harry Faulk took customer (the student) satisfaction to new heights! He not only made time for all MPM students’ questions, he made everyone feel welcome. One day in the early 1990s, as an MPM student, I stopped by Harry’s office to ask him a question. He answered my question then apologized for not having more time to talk. He explained that he was in a hurry to get to the airport to meet some new Heinz students arriving from Oman. Apparently the look on my face was one of surprise that he was planning to be their “chauffeur,” because he immediately responded, “I can’t let them arrive in Pittsburgh alone. Someone needs to be at the airport to welcome them!” I already held Harry in high regard, but I left his office that day totally overwhelmed by his amazing dedication and love for the MPM students. To say that he will be missed is an understatement.
Posted on behalf of
Deborah Kelly
’94 Heinz (MPM)
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